This document outlines a communication skills course at Amity University Tashkent. The course covers small talk and building rapport. It provides tips for small talk, such as actively listening, maintaining eye contact, and avoiding gossip. It also outlines six steps for building rapport: checking your appearance, using good communication techniques, finding common ground, creating shared experiences through listening, being empathic, and mirroring mannerisms appropriately. The importance of rapport building for positive relationships both personally and professionally is emphasized.
Negotiation skills is very important in day to day life be it a informal or formal situation a good negotiation skills can make you a successful person.
Negotiation skills is very important in day to day life be it a informal or formal situation a good negotiation skills can make you a successful person.
Grooming and good business etiquette is a must for every executive in today's global environment. This presentation helps in understanding finer aspects of grooming and etiquette
7 Habits of Highly Effective People (Habit 5)Aniqa Zai
Seek first to understand then to be understood. This is the habit 5 from the book 7 Habits of highly effective people. It includes empathic communication, emotional bank account, diagnose before you prescribe, etc.
Overcoming Barriers to Listening
Critical Listening and Social Support
Functions of Non-Verbal Communication
Effective Use of Non-verbal Communication
Characteristics of Interpersonal Communication
Creating Positive Communication Climate
Problem Solving in Teams
Effective Leadership Communication
Giving and Receiving Feedback
WITBoss June 2018 - Confidence - if you can't make it, fake itCorecom Consulting
WITBoss creates a community for female leaders to network, discuss hot topics and learn from reputable speakers in the industry.
The Keynote Speaker for this presentation was Jo Graham, Technology Director at Morrisons. Her presentation, titled 'Confidence - if you can't make it, fake it' delves into the meaning of confidence and showcases five confidence tips.
If you're a female leader in the IT industry in Yorkshire and would like to find out more about WITBoss, get in touch. Email us at witboss@corecomconsulting.co.uk
Grooming and good business etiquette is a must for every executive in today's global environment. This presentation helps in understanding finer aspects of grooming and etiquette
7 Habits of Highly Effective People (Habit 5)Aniqa Zai
Seek first to understand then to be understood. This is the habit 5 from the book 7 Habits of highly effective people. It includes empathic communication, emotional bank account, diagnose before you prescribe, etc.
Overcoming Barriers to Listening
Critical Listening and Social Support
Functions of Non-Verbal Communication
Effective Use of Non-verbal Communication
Characteristics of Interpersonal Communication
Creating Positive Communication Climate
Problem Solving in Teams
Effective Leadership Communication
Giving and Receiving Feedback
WITBoss June 2018 - Confidence - if you can't make it, fake itCorecom Consulting
WITBoss creates a community for female leaders to network, discuss hot topics and learn from reputable speakers in the industry.
The Keynote Speaker for this presentation was Jo Graham, Technology Director at Morrisons. Her presentation, titled 'Confidence - if you can't make it, fake it' delves into the meaning of confidence and showcases five confidence tips.
If you're a female leader in the IT industry in Yorkshire and would like to find out more about WITBoss, get in touch. Email us at witboss@corecomconsulting.co.uk
Best practices to help technical communicators work with subject-matter experts (SMEs) - including tips for interviewing, conducting reviews, and working cross-culturally.
I developed a simple presentation for UC San Diego students to understand networking and how to approach new relationships with value and added meaning. It's been rewarding to see many students who I still stay in touch with, become such dynamic and outgoing leaders.
Communication skill is one of the most important skills one needs to develop to achieve success both in one's personal as well as professional life. And this is even more so nowadays with competition at every level.
Communication Process and 7 C's of Communication and Concept of CommunicationParveen Kumar Sharma
Through participation in the course students will develop the following skills:
• Understand the nature, scope, and power of processes
• Analyse communication most
groups and teams
• Listen and give
• Deliver
to make choices about the way to communicate and deliver messages in
appropriately
in contexts that may require power point,
communication
situations and audiences
effective and efficient
feedback
effective presentations
extemporaneous or impromptu oral presentations
• Read and interpret complex messages and take decisions accordingly
• Develop messages for the digital platform and social media
This is an introduction to the subject of career preparation covering the definition of career, how to use social media, the importance of networking and strengthening relationships, some tips on preparing your CV and a brief introduction to interview formats.
Build Business Relationships by Being Authentic Jennie Gorman
Learning skills on how to networking with authenticity is important for all business owners.
Here you will learn some of Jennie's tips to be a better relationship builder.
Master your business relationships by building trust and understanding the importance of trust and integrity. Being seen in both personal and business life as ‘REAL’ and ‘ACCOUNTABLE’ is how many successful small businesses today bring about changes with authenticity.
Contact Jennie if you wish to have a strategy session or purchase her book, 'Awesome Authenticity - mastering business relationships'. http://awesomeauthenticity.com.au/
This set of slides is a compilation for IFS Syllabus at Amity University in Tashkent. My students use these through their class blog https://ifsamityenglish.blogspot.com/
Listening Skills - Types, Barriers and Strategy to Overcome BarriersParveen Kumar Sharma
‘Listening’ as the ‘Master Art’. It is more challenging than reading as I previously said here. I cannot think of underlining or highlighting the spoken words or the sound waves. They are ‘virtually visible to my ears’ and once articulated and once missed by me is a ‘gone word’. Everything in life doesn’t have a ‘Play Again’ button. Unlike reading, listening is not visibly documented. The book in your possession won’t mind if you missed two-three sentences and you can read them again- all at your convenience. Listening- if you don’t listen to me, I can see that and will mind the negligence-even to a single word.
IFS Vocabulary - Homophones, Homonyms, One Word SubstitutionParveen Kumar Sharma
Our vocabulary can be divided into TWO Types: Active Vocabulary and Passive Vocabulary. We need constant practice with words to make a strong vocabulary. There are some confusing words in English that challenge us sometimes. This topic of Vocabulary - Synonyms, Antonyms, Homophones, Homonyms, Homographs, One Word Substitution is going to introduce you to the same task of knowing more words.
Parts of Speech in English - IFS English Amity Tashkent
Each language has its own alphabet, it also has its own Grammar.
For English, all the words we see are divided into nine classes or categories. These classes are called Parts of Speech.
We speak words. We speak names, actions, qualities, connectors, and exclamatory words as well. We speak and that is what we call a SPEECH. Every Word belongs to a Parts of Speech category.
They are Noun, Pronoun, Adjective, Verb, Adverb, Preposition, Conjunction, Interjections and Article Determiners.
Remember that the same word can be a Noun and in the next sentence it can be USED as a VERB.
Understanding what is being said is an important aspect of Listening Skills. One who can Comprehend the meaning and message of what is being heard can return the communication with more accuracy. In the 21st century skills, listening leads the race as this has become a rare thing to see in people.
The Lost Child by Mulk Raj Anand - Notes_Grade 9 - Parveen2022.pdfParveen Kumar Sharma
It was the season of spring. The people of the village came out of their houses, in colourful attire and walked towards the fair. A child along with his parents was going to the fair and was very excited and happy. He was attracted to the stalls of toys and sweets. Though his father got angry, his mother pacified him and diverted his attention toward other things. The child moved forward but once again lagged because his eyes were caught by one thing or the other, every now and then.
As they moved forward, the child wanted the various things on the stalls. His mouth watered seeing sweets decorated with gold and silver leaves.
He wanted his favourite burfi but knowing that his parents would refuse on the ground that he was greedy, he walked ahead. Then he saw the beautiful garlands of Gulmohar but didn’t ask for them, then he saw balloons, but he knew very well that his parents would deny it because he was too old to play with balloons, so he walked away.
Then he saw a snake charmer and a roundabout swing. As he stopped to ask his parents for permission to enjoy the swing, to his astonishment, there was no reply. Neither his father nor his mother was there. Now the child realized that he was lost. He ran here and there but could not find them. The place was overcrowded. He got terrified but suddenly a kind-hearted man took him up in his arms and consoled the bitterly weeping child. He asked if he would like to have a joyride, but the child sobbed “I want my father, I want my mother.” The man offered him sweets, balloons, and garland but the child kept sobbing “I want my father, I want my mother.”
Life is full of such situations where we need to make a choice. While we resolve a complex dilemma, there remains a fear that the other choice might be favourable too. But we need to choose one and leave the other option. Frost takes us to encounter one such experience and brings home a metaphorical take away.
The narrator comes upon a fork in the road while walking through a yellow wood. He considers both paths and concludes that each one is equally well-travelled and appealing. After choosing one of the roads, the narrator tells himself that he will come back to this fork one day to try the other road. However, he realizes that it is unlikely that he will ever have the opportunity to come back to this specific point in time because his choice of path will simply lead to other forks in the road (and other decisions).
The narrator ends on a nostalgic note, wondering how different things would have been, had he chosen the other path.
Grade 9 - CBSE - English - Revision Document
Descriptive Paragraph: Diary Writing
• Story Writing based on given context/cues/outline
• Parts of Speech
• Tenses
• Subject-Verb Agreement
• Reported Speech
• Modal – Possibility, necessity, Obligation, - Politeness
• Determiners - Article Determiners – A/An/The
Moments
1. Weathering the Storm in Ersama
2. The Last Leaf
3. A House is Not a Home
4. The Beggar Beehive (Prose)
1. Packing
2. Reach for The Top
3. The Bond of Love
4. If I Were You Poems
1. No Men Are Foreign
2. 2. On Killing a Tree
3. The Snake Trying
Formal Letter- CBSE Format - English - Block Format
CBSE ENGLISH- K-12- can refer to this format.
https://eklavyaparv.com/content/communication-skills/318-letter-writing-format
https://www.opjsrgh.in/
Notes are short written record of facts to aid the memory. Notes are usually taken to record a speech or dictation while listening to it or after reading a book, magazine or article. They are referred back whenever needed and may be reproduced in the desired way.
Poster Making - Grade 11 English CBSE
Reference: Success CDS, CBSE Tuts, Brighton School, Pearson Education
Posters are used for giving information to a large group of people. A poster is not printed in a newspaper, but, like a notice, is put in a public place where many people can see it. Posters are used for giving information/publicity to cultural events. They are also used by the government, municipal authorities or NGOs to educate the common public about important issues.
The poem ‘Childhood’ deals with the poet’s curiosity to know when an individual ceases to be a child. He wonders whether it is the age or the stage when the young, unsullied mind learns to see through the adults’ hypocrisy and identifies his own distinctiveness. Childhood disappears to hide itself in an infant’s innocent expression.
SUMMARY
The process of growing from a child to an adolescent and then to an adult is an impalpable one. However one fine day one realizes that one has left behind the childhood and one has stepped into the world of adolescence and adulthood. There is no line of demarcation between the various stages. The poet wonders whether it is a span of years or the process of losing innocence and outgrowing gullibility, seeing through others’ hypocrisy and craftiness or acquiring an individuality that spells the cessation of childhood. Somewhat satisfied with his analysis, the poet takes up the next question as to where his childhood has disappeared. He concludes that childhood resides in an infant’s face i.e. childhood is the abode of innocence. The moment one loses innocence, one ceases to be a child.
THEME
The poem deals with the theme of the loss of childhood because of psycho-physical growth, development of thought and the influence of worldly ways. Disillusioned with the hypocritical ways of the adult world, the poet bemoans the loss of his childhood because it also resulted in the loss of innocence. However, one positive outcome of this loss is that the poet has discovered his ability to think of new thoughts independently and the individuality and uniqueness of his being.
“The Hack Driver” is a short story written by Sinclair Lewis, an American novelist, playwright, and short-story writer. Lewis was the first writer from the United States to receive a Nobel Prize in Literature and was well known for his witty and humorous characters. The story is about a young lawyer who is sent to serve summons to a man in New Mullion and how he is easily fooled by this man due to his gullible and trusting nature.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
What is the purpose of the Sabbath Law in the Torah. It is interesting to compare how the context of the law shifts from Exodus to Deuteronomy. Who gets to rest, and why?
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
Small Talk and Building Rapport
1. AMITY UNIVERSITY
TASHKENT
Course Title: Communication Skills - I
Course Code: BC109
Prepared by
Parveen Kumar
Department of International Foundation Studies
pkumar@amity.uz
Amity University Tashkent
BA Eco – BBA – BA (TA)
• Small Talk
• Building Rapport
Parveen Kumar - pkumar@amity.uz
2. Communication is a TWO WAY PROCESS
TALK TO
PEOPLE!
Parveen Kumar - pkumar@amity.uz
3. Small Talk – Small Conversation To Break The Silence
https://youtu.be/rjGt9Uskcno
Parveen Kumar - pkumar@amity.uz
4. Small Talks Makes Be Smart as well!
https://youtu.be/jiAZUeHD-Ng Parveen Kumar - pkumar@amity.uz
5. These are very important at Any Workplace!
Parveen Kumar - pkumar@amity.uz
6. Here are some TIPS to SHINE at Small Talk
Parveen Kumar - pkumar@amity.uz
7. - Never ask Personal Questions like asking age, marital status, income,
religious things etc.
- Listen Actively and Pay Attention to what others say
- Keep Personal Respect and courtesy for elders, ladies and children
- Do not repeat the name or ask for contact information
- Remember the name
- Maintain Eye Contact
- Don’t use gossip as small talk/ Don’t gossip about people in the room
Here are some TIPS to SHINE at Small Talk
Parveen Kumar - pkumar@amity.uz
8. • The way people respond to you is a direct result of
your communication level.
• If you want a positive outcome from any relationship,
you must build a bridge of trust between you and the
other person.
• This psychological “bridge” is often referred to as
“rapport.”
• The more affinity and trust you build with another
person, the more rapport you have with them.
Good Conversation makes
GOOD UNDERSTANDING
Parveen Kumar - pkumar@amity.uz
9. Building Rapport
Establishing Strong Two-Way Connections
Follow these six steps to build rapport:
1.Check your appearance – Dress Better
2.Remember the basics of good communication – 7 Cs
3.Find common ground – Topics that are common
4.Create shared experiences - Listening
5.Be Empathic – Respect and Have Courtesy
6.Mirror and Match mannerisms and speech appropriately - making
yourself more like the other person.
Parveen Kumar - pkumar@amity.uz
11. Rapport Building – Understanding Building
Rapport is important in both our professional
and personal lives.
For more explanation, you can refer to:
https://www.skillsyouneed.com/ips/rapport.html
Small Talks Bring Peace of Mind and Courteous Relations
Parveen Kumar - pkumar@amity.uz